DMCA Copyright Infringement Notification Requirements:

*Physical or electronic signature of the copyright owner or a person authorized to act on the copyright owner’s behalf (the “Claimant”).

*Identification of the copyrighted work(s) claimed to have been infringed.

*Identification of the material claimed to infringe the copyright(s), and enough information for Hostway to locate it including URLs and specific descriptions of the infringing material at each URL.

*The Claimant’s name, address, and telephone number(s).

*A statement that the Claimant has a good faith belief that use of the disputed material is not authorized by the copyright owner or his agent.

*A statement, under penalty of perjury, that the information in the notification of copyright infringement is accurate and that the Claimant is authorized to act on behalf of the copyright owner.

*Send the notification via mail, email, or fax to:

Servmatix LLC

Legal Department – DMCA Complaints

1539 E Breezy Dr

Phoenix, AZ 85086

Email: legal@servmatix.com This e-mail address is being protected from spambots, you need JavaScript enabled to view it

The DMCA contains very specific guidelines as to what proper notification of claimed infringement must contain. Copyright owners may obtain a copy of the DMCA, including these guidelines, by visiting the web site of the U.S. Copyright Office at http://www.copyright.gov/title17/92chap5.html#512.

DMCA Counter Notification Requirements:

*Physical or electronic signature of the Customer (ie., allegedly infringing web site’s owner) or a person authorized to act on the Customer’s behalf.

*Identification of the copyrighted work(s) claimed to have been infringed.

*Identification of the material claimed to infringe the including URLs and specific descriptions of the infringing material at each URL.

*The Customer’s name, address, and telephone number(s).

*A statement under penalty of perjury that the Customer has a good faith belief that the material was removed or disabled or is a result of a mistake or misidentification.

*A statement that the Customer consents to the jurisdiction of Federal District Court for the judicial district in which the Customer’s address is located, or if the Customer’s address is outside the U.S., for any judicial district in which the service provider may be found, and that the Customer will accept service of process from the complainant (or agent thereof).

*Email the counter notification to legal@servmatix.comThis e-mail address is being protected from spambots, you need JavaScript enabled to view it

Child Pornography

The use of Servmatix’s services to store, post, display, transmit, advertise or otherwise make available child pornography is prohibited. Servmatix is required by law, and will, notify law enforcement agencies when it becomes aware of the presence of child pornography on, or being transmitted through, its services.

Cancellation

You may cancel at any time, you can cancel in the control panel. 30 Days before your next billing cycle you need to cancel or notify support and have a ticket ID entered. You will be responsible for an additional month if you fail to cancel 30 days before your next billing cycle. This applies for dedicated servers and all other services ordered from Servmatix. If you fail to notify within 30 days prior to the renewal a credit for the unused portion of the services would be given.

( Example you order a dedicated server and fail to cancel before your renewal and you pay for 3 months you would be credited back 2 months of the services and your account deleted assuming you called in the next 30 days after the renewal. If you cancel on the second month you would be credit for 1 month, etc etc )

If you do not call to cancel within 2 months of the renewal no refunds are given.

For more information regarding our DMCA Policy, please Click Here to visit our Privacy Policy Page.

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